Covid-19 Update

Durdle Door Holiday Park - Your Piece of Paradise

01929400200

Our top priority is your safety

For covid-related Terms & Conditions on new bookings, including cancellation policy, please see here: Booking Terms & Conditions 

 

We are delighted to once again be offering outstanding holidays on the Jurassic Coast!

In order to deliver the best possible holiday to our guests, we have undertaken Coronavirus-specific risk assessments and implemented measures to reduce the risk to the lowest reasonably practicable level.

*Please note this is subject to change and will be updated in response to government guidelines.*

Of paramount importance is the ongoing need for social distancing. We encourage all of our guests and staff to maintain 2 metres’ distance from others that are not part of your household. Signage around the Holiday Park is in place to remind you of this. You are also reminded to wash your hands regularly and to use hand sanitiser often. Hand sanitiser stations are available at the areas of highest risk.

 

Additional Cleaning

Across all areas we have implemented increased disinfection and cleaning regimes in line with current government guidance, and in shared locations cleaning schedules will be clearly displayed. In terms of our accommodation units, the checklist of items that the housekeepers disinfect with virucidal and bactericidal spray is extensive and includes walls, floors, surfaces and every piece of cutlery and crockery where applicable.

Signage is in place on all shared facilities advising users of any restrictions on use due to Coronavirus control measures, and where queuing is likely clear signage is in place.

We will regularly review and update our assessments and control measures in response to park use and capacity as well as in response to any further published guidance or information.

 

Shared Facilities

Face coverings are recommended in all shared facilities. This includes our Reception building, touring shower block, and dishwashing area.

The toilets, dishwashing facilities and chemical and grey waste disposal points are open. We ask that all of our guests use these facilities whilst adhering to the social distancing measures in place; limited to one household’s use at a time and face coverings are recommended when using these facilities.

Playparks: The large children’s adventure playpark and the smaller playpark are open. Please ensure all children are properly supervised to ensure proper social distancing and hygiene measures are followed – supervising adults will count towards the total limit of people inside the playpark.

Man O’War Bar & Restaurant: The Man O’ War is open, offering both a takeaway version of its menu and indoor dining. You may also like to sit on the outdoors terraced area which does not need to be pre-booked. Dogs are welcome inside.

We will continue to review the offerings from the Man O’ War in line with further reviews on government restrictions.

Convenience shop: The shop on site is open. We recommend wearing a face covering inside. Please also be aware that there may be a shortage on items in line with items that are in shortage of supply in the area. We strongly suggest that you bring essentials with you wherever possible, including any hand sanitisers for personal use, toilet roll and cleaning products. Please be aware that supermarket deliveries can be hard to come by at this time, so we would also recommend bringing food and beverages with you.

 

What’s Changed?

Please note there is no possibility of early check-in.

Face coverings are recommended in all shared facilities and indoor areas.

We have removed, wherever possible, the need for face to face contact between our team members and guests, including the implementation of self-check in. If you do need to come to Reception, we have installed a hand sanitiser unit by the entrance door, and ask that you do sanitise your hands before entering. If you do need to visit Reception, please ensure that only one person does so.

Staffing has been adjusted to minimise risk, including changes to staffing levels and work processes.

We have now introduced self-check in on arrival to most of our types of holiday accommodation. Information about directions and arrivals will be sent to all guests 24 hours prior to your stay.

Booking terms and conditions including covid-specific terms can be found here.

Overall, we hope the measures put in place will enhance your experience of the Holiday Park and we have no doubts that you’ll have a wonderfully relaxing time with us – your piece of paradise.

 

We're Good To Go

The official Visit England mark to signal that we have worked hard to follow Government and industry COVID-19 guidelines and to show that we have an approved process in place to maintain cleanliness and aid social distancing.

See our Cleaning Checklist

Our housekeeping team members follow a strict cleaning checklist for each holiday let unit. For your peace of mind, you can see it here.