Our top priority is your safety
We are delighted to be offering outstanding holidays on the south coast from Saturday 4th July 2020!
In order to deliver the best possible holiday to our guests, we have undertaken Coronavirus-specific risk assessments and implemented measures to reduce the risk to the lowest reasonably practicable level.
Of paramount importance is the ongoing need for social distancing. We encourage all of our guests and staff to maintain 2 metres' distance from others that are not part of your household. Signage around the Holiday Park is in place to remind you of this.
You are also reminded to wash your hands regularly and to use hand sanitiser often. Hand sanitiser stations are available at the areas of highest risk.
We have removed, wherever possible, the need for face to face contact between staff and guests. Including the implementation of self-check in and introduction of card or contactless payment options only. If you do need to come to reception, we have installed a hand sanitiser unit by the entrance door, and ask that you do sanitise your hands before entering. We have also introduced Perspex screens in front of our Customer Care team members terminals, both for your own safety, and for theirs. If you do need to visit reception, please ensure that only one person does so.
Staffing has been adjusted to minimise risk, including changes to staffing levels and work processes.
We are restricting Events in line with the latest guidance.
Across all areas we have implemented increased disinfection and cleaning regimes in line with current government guidance, and in shared locations cleaning schedules will be clearly displayed.
Signage is in place on all shared facilities advising users of any restrictions on use due to Coronavirus control measures, and where queuing is likely clear signage is in place.
Where suitable risk mitigation measures cannot be implemented or, an area, facility or operation is not able to be made Covid-secure we have ceased operations and prevented access until such time that we can be confident that our measures would be effective or the required measures change. This may impact on some on site facilities and events.
Facilities and locations currently banned by law from opening will remain closed.
We will regularly review and update our assessments and control measures in response to park use and capacity as well as in response to any further published guidance or information.
Please note there is no possibility of early check-in. We are also unable to hold any bags or luggage for you.
The large children's adventure playpark and the smaller playpark will be open with a limit on the number of people inside each playpark. Please ensure all children are properly supervised to ensure proper social distancing and hygiene measures are followed - supervising adults will count towards the total limit of people inside the playpark.
In order to keep our team safe, we regret there will be no laundry service nor washing machine available.
Man O'War Bar & Restaurant:
The Man O’ War will re-open for takeaway service at first instance in line with the re-opening of the holiday park. We will continue to review the offerings from the Man O’ War in line with further reviews on government restrictions.
The on-site NISA convenience shop:
The shop on site is due to re-open, however there may be queues as a result of measures to ensure that social distancing can take place. Please also be aware that depending on the short notice given for the holiday park to re-open, there may be a shortage on items, especially fresh items to start with, in addition to some items that are in shortage of supply in the area. We strongly suggest that you bring essentials with you wherever possible, including any hand sanitisers for personal use, toilet roll and cleaning products. Please be aware that supermarket deliveries are very hard to come by at this time, so we would also recommend bringing food and beverages with you.
Local road closures and check-points - you may have seen on various media that there has been a surge of visitors coming to visit Durdle Door beach. The Lulworth Estate has formed partnerships with the local public services to ensure the safety of everyone using the roads. This can include road closures and check points. Please use your booking confirmation (on your device or printed if necessary) to be directed into the Holiday Park.
We have now introduced self-check in on arrival to all of our types of holiday accommodation. Further information about directions and arrivals will be sent to all guests 7 days prior to your stay.
For tourers and campers, our shower block and toilets are open as usual with increased cleaning and disinfection.
Overall we hope the measures put in place will enhance your experience of the Holiday Park and we have no doubts that you'll have a wonderfully relaxing time with us - your piece of paradise.
Why not take a moment to explore the Park map below to get a feel for your way around before you arrive.