VIP Owners’ Information Portal

VIP Owners' Club

VIP Owners' Information

Welcome to your VIP Owners’ information portal, providing you with all the essential information for enjoying and maintaining your holiday home with us. We hope that you find this area of our website useful. As always, our Customer Care team are here to help. At the moment, please don’t pop into Reception – just give us a call on 01929 400200 or email

Owner's Newsletter 2021

Download a PDF copy of the Owners' Newsletter ahead of the 2021 season. Find out what we've been up to over the closed period and what we've got in store for Owners and holidaymakers for the coming year...

We are so happy to be open again!

Spring is finally here and our gates are open. It's so great to have our VIP Owners back on Park. Thanks for all your positive feedback on the new Durdle Door Stores, and about the Park in general!

Join the VIP Owners' Facebook Group

Our invite-only private Facebook group is where you can mingle with other VIP Owners, get quick updates and behind-the-scenes snippets from the Customer Care team in Reception. We hope this will help to keep you informed and easily bring you new information, so you don't miss any announcements. We will of course still be sending out regular communication to all owners via email, in addition to updating any new information here on your VIP Owners' Information Portal.

Frequently Asked Questions

How do I report a maintenance issue? Who looks after aftersales? What are the current government restrictions?

For Your Information

Download the Park Rules, Park Map, and find more information on making payments and Wi-Fi.

Dining & Delivery

Introducing our dining and delivery service at the Man O'War Bar & Restaurant and Durdle Door Stores. Whilst our operations may be a little different to normal, you can still enjoy a 'socially distanced' meal and Al Fresco wining and dining when the sun is shining. If you don’t want to venture out, take advantage of our take away service at the Man O'War Bar & Restaurant. Got a celebration coming up or just want to relax while you're here? Order a bottle of bubbly or a BBQ pack to collect from Durdle Door Stores via AppyShop.