VIP Owners’ Information Portal

VIP Owners' Club

VIP Owners' Information

Welcome to your VIP Owners’ information portal, providing you with all the essential information for enjoying and maintaining your holiday home with us. We hope that you find this area of our website useful. As always, our Customer Care team are here to help. Pop into Reception, give us a call on 01929 400200 or email

Owner's Newsletter 2021

Download a PDF copy of the Owners' Newsletter ahead of the 2021 season. Find out what we've been up to over the closed period and what we've got in store for Owners and holidaymakers for the coming year...

The Return of Events!

It's been a great season so far and we are so looking forward to hosting our first VIP Owners' Event in August. Meet us on Newlands View for an homage to The Great British Staycation - there'll be a BBQ, Pimm's, Prosecco and live music between 12-2pm.

Join the VIP Owners' Facebook Group

Our invite-only private Facebook group is where you can mingle with other VIP Owners, get quick updates and behind-the-scenes snippets from the Customer Care team in Reception. We hope this will help to keep you informed and easily bring you new information, so you don't miss any announcements. We will of course still be sending out regular communication to all owners via email, in addition to updating any new information here on your VIP Owners' Information Portal.

Frequently Asked Questions

How do I report a maintenance issue? Who looks after aftersales? How do I register my car for my free Lulworth Estate parking? Find answers here.

For Your Information

Download the Park Rules, Park Map, and find more information on making payments and Wi-Fi.

Dine In or Out

The Man O'War Bar & Restaurant and Durdle Door Stores are here to help you cook up a storm or provide a delicious meal for you and your family. Whilst our operations may be a little different to normal, you can still enjoy a 'socially distanced' meal and al fresco wining and dining when the sun is shining. If you don’t want to venture out, take advantage of our take away service at the Man O'War Bar & Restaurant. Got a celebration coming up or just want to relax while you're here? Order a bottle of bubbly or a BBQ pack to collect from Durdle Door Stores via AppyShop.